At GearCity.ca we value our customers’ privacy. While visiting GearCity.ca and inputting your private information, you are secured with Secured Socket Layer (SSL) Web Server Certificate, which protects the privacy of all visitors. When registering an account or placing an order, you consent to the following terms of our privacy policy:

Personal Information

The Canadian and International privacy law provides protection over your personal and billing information.

The information that is collected by GearCity.ca is the information provided within your membership, and when your order is placed. This is kept confidential and private.

We may also collect information in regards to your experience with our website as well as information that is sent from you via email, or messages that are left on the website.

How Your Information is used

The information you provide to us (your credit card information, billing address & etc.) allows us to provide you with our products and services. Through this we are able to bill you with what you have ordered and contact you concerning your order. Your transactions are secured with SHA-2 and 2048-bit encryption via our SSL certificate.

Your information is only provided to those that are involved in the completion of your order that is approved by you. These parties use your information to process your payment, deliver your order and provide you with support. Your personal information is not distributed with any other third-party, unless required by law.

Through your consent, we may use your information to improve our services by contacting you for your views, reviews and how your experience has been with GearCity.ca via email. If you have subscribed to receive emails regarding sales, new products and updates, we will be sending you information about our products and services that would interest you. If you wish to opt out, you may do so at any time.

Your current and past orders are stored into our system for customer support, shipping, order tracking, returns and warranty purposes. This is used to further assist you if you have any questions or concerns.

Our website is also able to provide you with items that you would be most interested in, or other popular items. We are able to provide this assistance through the use of Google Analytics and through our user experience. Your personal information is not used for this process.  If you wish to not have your information used for this, you can opt out by the following these instructions:  https://tools.google.com/dlpage/gaoptout

If GearCity.ca is sold or merges with another business, your information may be accessed by our new business partners or owners.

Cookies

We make use of cookies to ensure a simpler use of our website. It permits you to have an easier experience in the future by allowing an easier log in, retrieve your cart if your session is interrupted, personalized products, and allows us to monitor traffic. The following website can assist you if you wish to reject cookies from your computer: http://www.allaboutcookies.org/

External Links

Products on our website may have links to the manufacturer websites for additional information regarding product details. Our security and private policy does not cover these external websites. For further information or any concerns, check their privacy policy.

Future Privacy Policy Changes

If there are any future alterations to our privacy policy, it will be posted on our website.

Questions

Please contact us and we will be happy to assist you if you have any further questions regarding our privacy policy, the information that is held about you, changes you would like to make, or any comments and requests.